[← All docs](/docs)

# SSL, certificates, and how your site stays secure

Short version: we handle it. There’s nothing to buy, install, or renew.

## SSL certificates

Every site published on WebEgg gets a free, automatic SSL certificate — including when you connect your own domain. You’ll see the padlock in the browser, and the URL shows `https://`.

- **Auto-issued.** The certificate provisions automatically as soon as your DNS records propagate.

- **Auto-renewed.** Certificates renew on their own. You never have to touch them.

- **No extra cost.** Included in every plan, on every connected domain.

## Where your site is hosted

Sites are served from a global content delivery network (CDN), which means visitors anywhere in the world load your site quickly. The CDN automatically caches your pages at edge locations close to your visitors and absorbs traffic spikes without you doing anything.

## What we do to protect your account

- **Per-site isolation.** Every customer’s site is published to its own isolated environment. Domains and content can never cross between accounts.

- **Owner-only editing.** Only the logged-in owner can edit, publish, or change settings on a site. Anyone else who knows the link sees only the public published page, never the editor.

- **Encrypted everywhere.** Traffic between your visitors and your site is HTTPS-encrypted end-to-end. The editor portal is also HTTPS-only.

- **Daily backups.** Your site content and settings are backed up daily. If anything ever goes wrong, we can restore from a recent backup.

## What you should do

- **Use a strong password** on your WebEgg account, especially if you’ve set up payments or have a custom domain connected.

- **Don’t share your login.** If multiple people need access, use the *Team* feature in your dashboard so each person has their own login.

- **If a form on your site collects sensitive data** (medical info, financial info, etc.), let us know — we’ll help you set up the right protections.

## Reporting a security issue

If you think you’ve found a security problem, email [support@webegg.ai](mailto:support@webegg.ai) with the subject “Security report.” We respond within one business day. Please don’t post security issues publicly — give us a chance to fix it first.

[← Back to all docs](/docs)